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In these difficult times, TraxStar can be your
edge!
Why?
Manufacturer's labs and independent test labs benefit
from QATrax automating
standard processes and providing visibility over the workflow, leading
to measurable improvements in test lab performance.
How?
Eliminate activities that do not add value!
"Visibility – communication on demand – is key to efficient product
development and a significant benefit of QATrax!”

TraxStar Technologies
1255 Treat Boulevard
Suite 300
Walnut Creek, CA
94597
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October 2008
Automotive Test Expo 2008 TraxStar at Booth 9030
Visit Booth 9030 at the Automotive Testing Expo North America where
TraxStar consultants will share industry insight and practical solutions in
an informal setting. TraxStar consultants will be available to discuss your
lab management issues and practical solutions.
The Automotive Testing Expo is being held at the Rock Financial Showplace
in Novi, Michigan on October 22-24, 2008. The vendor area is open Wednesday
and Thursday from 9:00 am to 5:00 pm, and Friday from 9:00 am to 4:00 pm.
Visit http://www.testing-expo.com/usa
for more information.
Visibility confers the ability to manage the workflow, keeping resources
busy Come visit TraxStar at booth 9030.
2008 Metrics Survey
The Test Lab Management Metrics Survey is
open. Many of you have responded
already!
The goal of the 2008 Metrics Survey is to foster a collaborative forum
among colleagues in test environments. With more and more of your customers
and managers asking for objective measurements, having ready access to
meaningful lab metrics is at the top of many “to do” lists.
TraxStar focuses on assisting labs to manage their lab environments as a
business. Incorporating metrics into routine management activities is an
important aspect of that effort.
Let us know what you think about the format for a dialog about metrics.
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Volume 4, Number 3
New Management Views Released!
The new releases of these companion products respond directly to the needs
expressed by our customers and prospects.
Manufacturers and Independent Test Labs such as Cisco, Continental AG,
Ditchwitch, EST/TUV SUD, Hewlett-Packard, JCI, Panduit, Pentair and YUSA
benefit right now from the use of QATrax to manage their test environments
while collaborating with TraxStar to improve the products.
The Management Views offer improved visibility and metrics.
Visibility
Communication
is critical! Customers want to know when all their requested tests can be
completed, whether testing has begun, if any tests are completed and, if so,
what are the results. There may be many layers (of people) between
the
customer and the person who knows precisely what is going on inside the lab,
and too often, the person who is performing the tests is the only individual
with this knowledge. Time and energy could be put to much better use, rather
than being wasted in gathering current information. This is just one example
of the cost associated with poor communication.
Customers’
information requests are straight-forward: what is the status of the
requested tests, will they be completed on time and what are the results.
Similarly, the lab wants to know what tests are required and when the
products will
be
on-hand for testing to begin. Communication is not simple, and is even more
complex when the lab and customer are not in physical proximity and something happens
that impacts the test schedule.
Labs
and their customers waste time and expend significant energy trying to
ascertain what is going on. This wastage can be eliminated. Establish a
process where-in
the individual who performs the tests provides highly-visible, real time
feedback to management, engineers and customer.
When
evaluating the cost (retests, test process breakdown, missed shipping and
marketing deadlines, recalls, and higher product failure rates) of doing
nothing and benefits (speed to market and accuracy of results) of better
managing your labs by providing real-time visibility, the ROI is quite
high.
To read
the entire document, Click here: Visibility Document
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